Transitioning to a Digital-First Approach in Heavy Vehicle Testing
The DVSA is committed to modernising its services to enhance efficiency and better meet the needs of the heavy vehicle industry. As part of an ongoing digital transformation, the Manage Your Vehicle Testing (MyVT) service has been successfully rolled out, providing ATFs and pre-funded account holders with a comprehensive digital platform to manage their transactions.
This update outlines the process behind the development of this new service, created in collaboration with industry partners, and details the next steps for heavy vehicle testing in the digital sphere.
Transitioning Customers to Digital Accounts
The objective of the digital transformation initiative has been to provide a more efficient and user-friendly platform for vehicle testing services. By introducing the MyVT platform, the DVSA has significantly improved the overall user experience, providing access to real-time data and clearer transaction management.
Last year, all pre-funded account holders successfully migrated from their old accounts to the MyVT service. While the transition process initially presented some challenges, the platform is now operating smoothly, and users have begun to see the benefits. The real-time transaction data and enhanced ability to analyse testing outcomes, particularly in understanding vehicle test failures, are among the improvements. Over time, this valuable information will be shared with the wider industry.
Real-Time Access to MOT Certificates
One of the significant advancements brought about by the new MyVT service is the ability to access MOT test results in real-time. Upon completion of an annual MOT test, results are instantly available via the MOT history service, allowing users to view and download pass certificates immediately.
Currently, certificates from 2021 onwards can be downloaded from the MOT history service, with vehicle and trailer test histories available from 2018.
Moving to Digital Certificates for HGV and PSV Testing
With the introduction of digital certificates through the MOT history service, the DVSA aims to discontinue the printing of paper pass certificates at the time of testing. The MOT history service provides a comprehensive digital record for each vehicle, ensuring the most up-to-date and secure way to verify MOT history, reducing the need for paper documentation.
From 29 April this year, MOT pass certificates will no longer be printed by default. In most cases, a physical copy is unnecessary, as the digital version is accessible online. Operators are encouraged to check the MOT history service to review certificate details and any advisory notes. In exceptional cases, such as limited access to the internet, the Vehicle Standards Assessor (VSA) will still be able to print a copy upon request.
For the time being, failure certificates will continue to be issued in paper format. The DVSA is considering moving to a digital format for these as well and is open to feedback from the industry on this matter. Any potential changes will be communicated in due course.
Adopting Digital Record Keeping
Operators are encouraged to consider how their businesses can adopt the digital approach, especially if they have not already begun accessing MOT certificates online. While there are requirements associated with operator licences, in nearly all cases, a physical paper certificate is no longer needed. The digital records available online will suffice if requested by the DVSA or traffic commissioners.
The DVSA is working closely with industry stakeholders, testing staff at ATFs, and enforcement colleagues to ensure all parties are fully informed about the changes. Until the digital process is fully integrated, printed MOT certificates will continue to be issued where necessary.
Relevant publications, such as the Inspection Manual and Guide to Maintaining Roadworthiness, are being updated to reflect the shift towards digital services. The DVSA has also engaged with the Traffic Commissioners to ensure they are aware of these changes and the ability to access vehicle records digitally.
In some circumstances, such as when vehicles are used for international journeys, it may still be useful to print a certificate from the MOT history service.
Future Developments in Digital Vehicle Testing
The DVSA is working towards a fully digital process across vehicle testing services. This includes plans to make “Ministry Plates” more accessible online, eliminating the need for their physical display on vehicles. Updates on these developments will be provided as further progress is made.
Modernising the Vehicle Testing Service
This transition to digital services is a significant change for some in the heavy vehicle industry. However, it is a necessary step towards delivering a modern, efficient, and environmentally friendly vehicle testing service. Leveraging available technology ensures the service continues to meet the evolving needs of the industry.
This digital-first approach aligns with the DVSA’s broader vision for 2030, which also includes extending similar changes to the light vehicle MOT testing scheme.
Any questions or concerns about these changes, including specific cases where paper copies may still be required, can be directed to the DVSA.
